Receipts and invoices
View MarkdownEvery payment you make to Nodus, whether a top-up you buy, an auto-recharge or an Indra plan month, has a Stripe-hosted invoice with a PDF, and Stripe emails a receipt for it. Nodus does not send postpaid bills: credits are prepaid, and what they paid for is in your usage records.
Where receipts go
Section titled “Where receipts go”Receipts go to the billing email of your org’s BillingAccount, which defaults to the email of the owner who
created the org. To send them somewhere else, such as a finance mailbox, change spec.billingEmail:
apiVersion: nodus.dev/v1kind: BillingAccountmetadata: name: defaultspec: billingEmail: finance@example.comnodus apply -f billing.yamlThe new address applies to the next payment and is also where Nodus sends money notices, such as a failed auto-recharge, together with the org’s owners and admins.
Find a receipt
Section titled “Find a receipt”nodus billing receiptsThis lists your top-ups, Checkout and auto-recharge alike, with a link to each invoice page and its PDF. The same
links are on each TopUp:
nodus get topup october-credits -o yaml| Field | Links to |
|---|---|
status.receiptURL |
The Stripe-hosted invoice page, which shows the payment and the card used |
status.invoicePDFURL |
The invoice as a PDF |
The links appear a few seconds after the payment succeeds, once Stripe has finalized the invoice.
The billing portal
Section titled “The billing portal”nodus billing portalThis opens the Stripe billing portal for your org, where you can:
- see and download every invoice and receipt, including Indra plan invoices;
- add, replace or remove the card used for auto-recharge and the Indra plan;
- change the name, address and other details printed on your invoices;
- cancel the Indra plan.
The portal link is valid for 5 minutes; run the command again for a new one. From the API, create a session with
POST /apis/nodus.dev/v1/billingaccounts/default/sessions and {"type": "Portal"}.
Nodus does not charge sales tax or VAT on top-ups.
Refunds
Section titled “Refunds”Refunds cover unspent purchased credit and are made by Nodus support. A refunded top-up shows the amount in
status.refundedUSD, the credit leaves your balance when the refund is approved, and the refund appears on the
top-up’s invoice page. Credit from grants and promo codes is not refundable.
Questions about a charge
Section titled “Questions about a charge”Contact Nodus support before disputing a charge with your bank. While a dispute is open, new work that needs credit
is refused with 402 PaymentDisputed; running work is not stopped. When the dispute closes in your favor the
credit returns to your balance.